Privacy Notice

Adaptivity operates The Adaptivity Monk website and related services.

This Privacy Notice explains how we handle personal information submitted through this website, including enquiries, meeting requests and feedback.

For privacy questions or requests, contact:

info@adaptivity.org

Depending on how you use the website, we may collect:

• Contact information — such as your name and email address when you contact us or request a conversation.
• Scheduling information — such as your time zone, preferred dates and times, and scheduling notes.
• Enquiry information — anything you choose to tell us about what you are navigating or would like to discuss.
• Feedback — responses you choose to submit through feedback forms, including identifying information you voluntarily provide.
• Website and technical information — information ordinarily generated when accessing a website, such as browser or device information, IP address, and security or server logs. If analytics are used, information may also be collected about how visitors use the website.

Please avoid submitting sensitive personal information unless it is genuinely necessary for your enquiry.

Some feedback is collected through Microsoft Forms embedded within this website.

When you complete an embedded Microsoft Form, the information you submit is processed using Microsoft’s systems.

Depending on the settings of a particular form, you may be able to respond without identifying yourself unless you voluntarily provide identifying information.

Feedback remains private unless you explicitly give permission for part of your response to be quoted or shared.

We may use personal information to:

• respond to enquiries;
• arrange and administer conversations, coaching or other engagements;
• communicate with you about an existing or potential engagement;
• understand feedback and improve our coaching, facilitation, advisory work and website experience;
• maintain the security and operation of the website;
• meet legal, accounting or regulatory obligations.

We do not sell your personal information.

Information submitted through enquiry, meeting-request or feedback forms will not be used for marketing communications unless you separately choose to receive them.

We may use trusted service providers where necessary to operate the website and our work, including:

• website hosting and infrastructure providers;
• Microsoft, where Microsoft Forms or other Microsoft services are used;
• email and communications providers;
• providers supporting website forms or secure information storage;
• professional advisers where reasonably necessary;
• authorities where disclosure is legally required.

These providers may process information as necessary to provide their services or meet applicable legal obligations.

Some service providers may process or store information outside Hong Kong or outside the country in which you are located.

Where applicable, we take reasonable steps to use providers and arrangements designed to protect personal information when it is transferred internationally.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• managing an enquiry or engagement;
• learning from feedback;
• maintaining appropriate business records;
• meeting legal, tax or accounting obligations.

Information no longer required will be deleted or anonymised within a reasonable period.

Subject to applicable law, you may have rights relating to personal information we hold about you, including requesting:

• access;
• correction;
• deletion;
• restriction of certain uses;
• withdrawal of consent where processing depends on consent.

For privacy requests contact:

info@adaptivity.org

You may also have the right to contact an applicable data-protection authority.

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse or disclosure.

No internet-based system can be guaranteed to be completely secure.

The website may use essential cookies or similar technologies necessary for website operation and security. If additional analytics or non-essential tracking technologies are introduced, this Privacy Notice will be updated and any consent mechanisms required by applicable law will be implemented.

The website may link to websites or services operated by third parties.

Their handling of personal information is governed by their own privacy practices.

We may update this Privacy Notice from time to time.

The latest version will appear on this page with an updated revision date.

For privacy questions or requests:

info@adaptivity.org

Website: adaptivity.org